POLICY

STUDIO

  • There are no guests allowed in the studio.

    • Exception: clients who need a translator and clients who have disabilities (upon approval).

  • Due to the unusual circumstance COVID-19 has put on the world, there are new studio policies in place to keep all of our clients, artist and students safe. If you have an appointment with us please read those new policies here.

PAYMENT METHODS

  • Credit/Debit card (+4% processing fee)

  • Cash

  • Venmo & Zelle

LATE POLICY 

  • Appointments will be canceled and no refunds will be given if the client is more than 15 minutes late to their appointment.

  • Anyone who is late 15 minutes will be considered a no-show and will be subject to our cancellation/no-show policy. No exceptions.

CANCELLATIONS/NO-SHOWS

  • Appointments: Cancellations less than 48 hours is subject to a 50% service charge. No-shows and cancellation less than 24 hours are subject to a 100% service charge. Any appointment cancelled within one week of appointment date will not be able to transfer the deposit amount to a later date. Cancellations must be made via email to beautificbrows@gmail.com.

  • Failure to follow the pre-appointment care and notify the artist will result in an automatic appointment cancellation and subject to a service charge.

  • To cancel, please email us & include:

    • Your full name

    • Phone number

    • Your appointment info.

  • Training: Cancellations less than a week will result in a $250 cancellation charge. Cancellations less than a 48 hours will be a 50% charge. No-shows will result in a 100% service charge.

RESCHEDULING

  • To reschedule and transfer your deposit, please email us at beautificbrows@gmail.com 7 days before your appointment. Rescheduling may result in a price change depending on the current pricing for that time period. Rescheduling will result in a new price if there is a new price since the last appointment was made.

  • Deposits can only be transferred once. A second reschedule will require a new deposit.

  • To reschedule please email us & include:

    • Full name

    • Phone number

    • Appointment info (date & time)

    • The new date & time you’d like to transfer to based on our availability here.

  • To reschedule less than 7 days before your appointment, a new deposit will need to be made. You can place a new deposit and book an appointment

Deposits

  • All deposits are non-refundable. No exceptions.

  • Deposits for brow appointments may be transferred once if the notice is made 7 days before your appointment. The deposit amount will not be transferred if the notice is made less than 7 days. No exceptions.

appointment confirmations

  • Our studio will reach out to you via text 24-48 hours prior to your appointment to confirm your appointment. No response will be considered a cancellation/no-show.

TOUCH UPS

  • Touch up appointments are for existing clients ONLY. If you have previous work by another artist your first session will be considered a cover up/color correction.

PRICING

  • All prices are subject to change without prior notice.

credit card on file policy

  • A credit or debit card is required to book an appointment. Card information is stored on file for cancellations and no-show fees.

  • We ask that clients notify us at least 24 hours before their appointment to avoid a no-show cancellation fee.

Policy agreement

  • By booking an appointment and/or training, you understand and agree to our studio terms and policy.

  • Studio policies are subject to change at anytime without notice.